Lakhs
of aspirants appeared in the recently concluded IBPS common
exams for
the recruitment of clerks in public sector banks. Clerical jobs in banks are
also very popular among aspirants apart from the Probationary
Officers jobs.
In this article I am going to tell you what are the roles and responsibilities
of a bank clerk and how they should work in a bank to get faster promotions
& career growth:
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Roles & responsibilities: Generally job of clerk was considered
to be a 10
to 5 job with a fixed job
routine. This is still very much true but only to a certain extent; in the
changing scenario of banking industry, jobs & roles of clerks are also
changing. Now-a-days banks are looking for people who can build the image of
bank. Hence banks are looking for people who are having good verbal as well as
written communication skills, good knowledge of computers & candidates who
are well behaved and polite in their manners. Role of clerks has become very
crucial as most of the time they are sitting on front counters and are carrying
the image of the bank with their work style. Gone are the days when we were
having mostly “Sarkari Babu” type people sitting on the front counters and
working as per their will. As far as work is concerned, clerks can be assigned
any banking related work, most of the time related to front counters such as a
“Single Window Operator”, as a “Teller” on receipt or payment of cash counters
or on counters such as payment of cheques, FDR & draft issue etc.
Career Progression: Those who have joined as a clerk can very quickly
change track of their career as most of the banks are now providing
opportunities to clerks to get promotion into Officer Cadre just after 3-4 years
of their joining. Once they get promoted they are at par with any other officer
of the bank and get all allowances
& perks as
per their cadre.
What should be the right approach towards work: It is very important for those who are working in
PSBs as clerk, to have the right approach & attitude, if they are looking
for progress in their career. Most of the time, I have seen that even the newly
recruited clerks are having wrong approach towards their jobs and they too
begun to behave like their older counterparts, remember this approach is not
going to help as banks are not looking for such candidates. Those who are
looking for career progression should understand that a good positive attitude
towards work and delivery of excellent customer service will help them to good
marks in their annual appraisals, which in turn would help in their promotions.
Another important thing which I want to highlight here that in banks the image
of the employees is also very important and most of the time Management is well
aware of the image of a good or bad employee, hence it is very important for
all of you to carry a very good image in your organization.
For any further query you can
send us a mail on info@bankingexams.com or can log on to www.facebook.com/bank.exams
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